Our Courses
Improving quality care through education and training.
Specialized ACF/AL Training Modules
Substantial Compliance Training Environment provides education and training based on highly effective operational perspectives. The training modules are designed to provide specialized knowledge and foster consistency in providing high-quality care for residents.
- We are pleased to present our courses in partnership with the Empire State Association of Assisted Living (ESAAL).
- Facilities that are current members of the Empire State Association of Assisted Living (ESAAL) or LeadingAge New York (LANY) are eligible for a course discount. Simply fill out your information and get your discount code to be applied at checkout. Get your discount code by submitting your information CLICK HERE.
Individual PurchaseS
Purchase an individual seat as an individual with a personal payment method.
Facility PurchaseS
Purchase multiple seats at one time with a facility payment method. Assign seats to staff. View Scores.
General Courses
The Vital Role of the UAS
The Roles of the LHCSA/UAS Nurse and Case Manager in the ALP
The Role of the RN Director in the LHCSA
Medication Assistance in the Adult Care Facility
Introduction to the Assisted Living Program (ALP)
Developing a Plan of Correction (POC)
Food Services
Food Services: Requirements in NYS Adult Care Facilities
Case Managing Nutritional Supervision, Prescribed Diets, and Weight Monitoring
Human Resource Courses
The Art of Challenging Conversations | Part 1
Strategies to Address Current Workplace Challenges

HR Course Leader Lisa Brommer
Course Mentor | Brommer HR Consulting | Strategic Partner with SCTE
Lisa Brommer is a human resources leader with more than 30 years of experience helping organizations achieve their missions by focusing on their workforce. She has held senior HR roles at Wesleyan University, Colorado College, and the University of Kansas School of Medicine where she led transformative initiatives that have elevated the effectiveness and impact of HR functions across diverse institutions. Lisa has a master’s degree in administrative studies/human resources from the University of South Dakota and is nationally certified as a senior professional in human resources.
Get Discounted Courses as an ESAAL or LANY Member
Facilities that are current members of the Empire State Association of Assisted Living (ESAAL) or LeadingAge New York (LANY) are eligible for a course discount. Simply fill out your information and get your discount code to be applied at checkout.

ESAAL Regulatory Training Program
Substantial Compliance has developed a comprehensive regulatory training program that is specific to New York State and has been very successful since its inception in January 2019. The regulatory training program is offered in partnership with the Empire State Association of Assisted Living.
The training program is centered around the latest NYSDOH ACF/ALR regulations and serves as the foundation for all learning. Through this program participants gain a comprehensive understanding of the regulations, DOH expectations, past interpretations, and industry trends. The program is specifically designed to equip key personnel in the Adult Care industry with vital knowledge that supports efficient operations, high-quality resident care, and adherence to regulatory requirements.
We are pleased to present these courses in partnership with the Empire State Association of Assisted Living (ESAAL). The Empire State Association of Assisted Living offers both live and remote training.
